Frequently Asked Questions
If you've got questions, we've got answers!
Hili plumbing and gas is fully licenced, and able to provide a certificate of compliance in both plumbing and gas fitting.
Hili plumbing and gas is an insured company with public liability of $10,000.00, this cover protects you and your property of any accidental damages.
What is a certificate of compliance?
Compliance Certificates are issued by licensed plumbers to certify that their plumbing work complies with all regulatory requirements. You should receive a Compliance Certificate for most plumbing work, including:
You should receive your Compliance Certificates within five days of completion of plumbing work. Only a licensed plumber may purchase and issue Compliance Certificates.
All work subject to a Compliance Certificate carries insurance to protect the consumer against defective work of the plumbing practitioner. You should retain your Certificate for six years as evidence of cover.
Yes, Hili plumbing and gas prides itself on reliability and does there best to inform the customer on arrival times and if they are running late.
Most definitely, Hili plumbing and gas is more then happy to talk over the phone or meet on site for a free no obligation quote.
Hili plumbing and gas generally prefers payment on the day, we provides mobile eftpos facilities accepting visa MasterCard and most credit cards, we also excepting cash, cheque on the day.
Direct deposit can be arranged if need be.
7, 14, 30 day accounts are available to approved business clients.